| FAQs What is the difference between Chemquip and non-Chemquip parts? Why would I want to buy Chemquip OEM parts? Are Chemquip OEM parts the same quality? Are the Chemquip OEM parts guaranteed? I only have the Richter Ident Number(*), what can I do? I have a part which is not listed on you site, can you still help? Is it safe to purchase items online? Do I have to use my credit card to make purchases? Do I have a choice how the good are sent to me?
What is the difference between Chemquip and non-Chemquip parts? Non-Chemquip OEM parts can be supplied by the original pump manufacturer. However, when purchasing any spare parts the original manufacturer is not always the best solution.
We all know that certain motor vehicle parts can be purchased cheaper from car shops rather than from the main dealer. The top Why would I want to buy Chemquip OEM parts? Cost! The price difference between Chemquip and non-Chemquip parts can be as much as 50%. The top Are Chemquip OEM parts the same quality? Are the Chemquip OEM parts guaranteed? Yes. Our Chemquip OEM parts are manufactured to the same standards as we have always supplied and are therefore covered by the same guarantee. The top I only have the Richter Ident Number(*), what can I do? You can use the search engine on the website to search for the part by Richter Ident Number (*) (Chemquip Ltd. is no longer associated nor a distributor for ITT RichterŪ, a unit of ITT Industries Inc. Any name, brand, model or part number is for identification purpose only. Our parts will fit other manufacturer's pump to our highest standards). If you still can not find any information, please contact us and we will be able to point you in the right direction. The top I have a part which is not listed on your site, can you still help? Yes. The site is growing every day as new parts are made available online. Please complete our spares request form and we try our best to find out any information. The top Is it safe to purchase items online Yes. Your details are completed on a secure applet and encrypted by your browser. This information can then only be downloaded and decrypted by a computer using the correct security code. If you are in any doubt please contact us and we will be able to arrange an alternative payment method. The top Do I have to use my credit card to make purchases No. For your first order you can be sent a pro-forma invoice, after that your company will be reviewed and a credit account will be set-up. The top Do I have a choice how the good are sent to me Yes. If you do not want to select one of our delivery methods, select the items from the catalogue you require, proceed to the checkout and instead of selecting delivery method, choose "please contact me" from the dropdown list. The top
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